A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Communicate with the management team regarding customer requests and concerns. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Unlawful discrimination will not be a factor in any employment decision. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. Apply Now! Maintain proper cash levels in register drawer and change machines. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. Visit the Career Advice Hub to see tips on interviewing and resume writing. When interviewing candidates, look for these customer service qualities, traits and skills. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. STR05365 - Loxahatchee, FL 33470. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Unlawful discrimination will not be a factor in any employment decision. STR00583 - Mechanicsville, MD 20659. The estimated additional pay is $2 per hour. Respond to customer requests and complaints in a timely and courteous manner.2. Job Title: Customer Service Associate. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. This job was posted on Mon Jan 09 2023 and expired on Mon Jan 30 2023. Job Description. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. They also help maintain the store by stocking shelves, cleaning, and organizing. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Pull expired items, document and discard. Copyright 2023 Grabjobs Pte.Ltd. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Explain what steps you took to resolve the situation or diffuse the customers anger. Your input helps Glassdoor refine our pay estimates over time. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Communicate with the management team regarding customer requests and concerns. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Location: Field. Wawa, Inc. Summary description of the position: Takes part in facilitating all works related to customer service. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. Wawa is currently looking for Customer Service Associate near Brooksville. Sykesville, MD. We are not an agent or representative of any employer. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Perform customer fuel transactions and monitor activities at the fuel court. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Previous customer service experience is preferred, but not required. Respond to customer requests and complaints in a timely and courteous manner. Customer Service Representative job title. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. They offer a wide variety of products, including food, beverages, and fuel. Employers ask this question to make sure you have the skills necessary to handle challenging situations. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. There are 478,210 open job vacancies in the US. Prepare all made to order food and/or beverages according to recipe or customer specifications. Copyright 2023 Grabjobs Pte.Ltd. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Full job description and instant apply on Lensa jobs. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Check expiration codes, face and inspect all items. Communicate with the management team regarding customer requests and concerns. Job Description. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. View similar Customer Service / Guest Services jobs below. You can unsubscribe from these emails at any time. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. . To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Maintain proper cash levels in register drawer and change machines. Happy Veterans Day from your friends at Wawa! Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Happy Veterans Day from your friends at Wawa! Click the link in the email we sent to to verify your email address and activate your job alert. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. If you require an accommodation, please contact our Associate Service. Stop fuel pumps if necessary. Stop fuel pumps if necessary. Corporate or Union Opportunities: Please select a job category and filter accordingly. Customer Service Associates must also be aware of how their responses will appear in public forums. Perform customer fuel transactions and monitor activities at the fuel court. Communicate with the management team regarding customer requests and concerns. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . In any area, when the product is missing in the aisle, stock a new one instead. Department: Store Operations. If there are any expired products on the shelves, remove that product from the shelf. Find the best jobs in the US, apply in 1 click and get a job today! www.wawa.com/careers #jointheflock #internships2023. About this jobFind your commute. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Follow proper coding procedures. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. Location: Field. Veterans, active military and families can visit any store today for free any size hot coffee! A valid drivers license is also required. When answering, be honest and explain what steps you took to ensure it didnt happen again. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Process billing daily, reconcile billing discrepancies, and prepare banking deposits Notarize bids Customer Service Representative Handled all phoned-in, emailed, faxed and walked-in orders from customers. Posted: January 25, 2023. How To Become an Adventure Therapist: Step-by-Step Guide. Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Jobs. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Handled currency and credit transactions quickly and accurately. Prepare all made to order food and/or beverages according to recipe or customer specifications. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. www.wawa.com/careers #jointheflock #internships2023. Job Description. For Technical Issues please email: recruitingsupport@wawa.com . Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Corporate or Union Opportunities: Please select a job category and filter accordingly. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Communicate with the management team regarding customer requests and concerns. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. See Lead Customer Service Associate Salaries at other companies. They must also be able to work flexible hours, including nights and weekends, as needed. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Part-Time. Ensure the proper execution of assigned foodservice and beverage programs and procedures. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Make sure the coffee machines are full and working properly. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Institute for Human Resource Professionals (IHRP). If there is any contamination, carefully clean these areas. great place to work Averages based on self-reported salaries. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Pull expired items, document and discard. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Pull expired items, document and discard. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Part-Time. Reminder Apply for our Summer 2023 Corporate Internship Program! Maintain proper cash levels in register drawer and change machines. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. 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