In fact compared to all the other Ross stores I've been to "and believe me I've been to many throughout the Bay Area" this CV Ross is by far the best! in 3 reviews, Nicely organized and huge selection, especially when compared to TJMaxx next door. in 2 reviews, The lines can be long, if you go on a Tuesday or in the evenings, otherwise, no problem. in 3 reviews, Yes they are open. He said more than once - "What is required is a State or Federal ID and your ID is local". I hope that I have a more positive experience tomorrow. I bought two tops made of the same material but didn't not check for problems with them. Rentler said these numbers do not . We'll help you get your affairs in order and make sure nothing is left out. I was given a in store credit, my balance was $22.04 I spent 20.93. that leaves my balance at 1.11 I didn't get my card or my change back? Could not returned them. Some retailers just "let them walk out". I decided to go back a couple hours later the repurchase the same curtains if i found them back on the sale floor. I'm very upset and would like an answer. The people waiting behind me where not happy as well. Anyway, they told me they could not take back liquids. Welcome to ROSS Contracting's employee intranet. I said please explain to me how you count your 30days. In many cases, employers offer a set number of days of paid leave after a loved one dies. In case of receipt return, you may get a full refund based on your return. The Ross return policy is 30 days, allowing customers to bring their items back to the store. Shipping policies vary, but many of our sellers offer free shipping when you purchase from them. They also advised me that my drivers license has been blocked do to returns without a receipt. You can return items after 30 days, but you will be refunded to you as store credit. They answer my questions without attitude and fold my clothes most times without me asking. They said it took a couple days for the credit to post. Manager Tells Me I Need My I.d. When your return is processed, you will get your refund in the original mode of payment. I have spent a lot of money in Ross and in different states. My experience at Ross' in Catonsville, MD was terrible. on 7/8/2018 location and bought a shirt, went home and tried it and noticed that it was a bit tight. Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. I been buying tennis shoes from Ross for about 9 years I never had to take anything back. She said, "Oh no, you can do that. Choose the Voluntary Plans that best meet your personal needs. I bought table lamp 5 weeks ago and all of sudden the lamp stop working. Be sure you really want what you are buying or you may be stuck with it. Ross usually takes returns that have no defects and puts them back on the floor. I stood on line for 10 minutes (with only two cashiers). Now I have to toss this crappy product Ross carried! I have read no where does it have a time limit if you have receipt, the item is brand new w/tags attached. Suck that I am I week over my stupid 30 days policy! You now know all the important points that can make your return possible following the Ross return policy. Even the dollar store has better quality than Ross. They made a point to tell me this was a one time thing they would do for me and next time I need to hold onto my receipt. I said no problem. I was not able to locate them so decided to check out with the items i had in hand when i saw the curtains in the return rack for restocking. Am I able to return/exchange these items? I bought a ring that said size 7 that's, my girls size in rings and it didn't get her can I return the ring? I didn't go inside because I didn't feel like you g to JAIL today I have never been treated so horribly by someone in retail especially when I did nothing wrong except return shoes that didn't fit my niece!! I dont know, she asked if I tried to wash it and I replied yes she then smiled and gave me the bad news, stating why did you wash it if you knew it was stained, which I did not until after the wash. She tricked me, after making feel very uncomfortable not believe that I bought a $6.99 t shirt. For check purchases, youll have to wait 5 days for a cash refund. Troyes to get a refund for unworn shoes with a tag with no receipt but purchased recently, the price was $119, manager told me , the cant issue refund even for credit store, of the item priced more then $50. Very disappointed and if I buy clothes from them again I will be Much more causious. credit for $14 and paid the balance of $22 with my Discover card. Kinda scary, I will be more cautious about my purchases, if I even purchase from Ross again. The tag was off, but I having it with me After so much arguments.. End up with the merchandise. The 2nd associate told the first one to leave and she took over. I noticed the machine did not display the tax return so I asked the cashier and she asked the cashier next to her and said, "it does it automatically." Ross is the only store I ever have problems with returns. The cashiers are highly disrespectful and forget about them ever saying thank you. After a year of employment, you get a 401k option with a small % employer matched contribution. . If you do not have the tags, it may be hard for us the verify the item on the receipt. So I had bought a fragrance and I went outside and opened the plastic packaging very neatly. Ask me why I do not know, that is a corporate question. I'm at a lost for money. Our guide will cover everything about the Ross return policy. After locating your nearest Ross store, pay a visit to that store. TJ max around the corner is open too. 3. Ok, i get that hovever, as I proceed to shop I find the same exact shoes with the $21.99 tag on them. Check out our other guides to Uniqlo, Nordstrom, and SSENSE Return Policy. This website uses cookies to improve your experience. There are also instances where a plus sized individual will try on something that is too small for them and destroy the item. I have been to Marshals, TJMaxx and all other stores and none have such policy. Ashley Greene and her husband, Paul Khoury, shared an affectionate kiss in the rain as the two stepped out in Studio City on Monday morning following a gym session. We cannot give you customized advice on your situation or needs, which would require the service Your email address will not be published. Employers / Post Job. Within 2 hours I tried to return the set I didn't like the fit with the receipt and they tell me I need ID. Plan on reporting Roses to consumers board. I'm trying to return 2 unused items from Ross within the 30 day policy at the store in La Verne where I bought it. The cashier was asking for my ID. For information about opting out, click here. He tried them on in store and liked them but when he wore them outside they were not as comfortable. I understand why they have to do this type of thing and keep track of transactions, but feel for the thousands of dollars I spend would surley outway the 41.00 dollars which reminds you is store credit not a refund in my pocket,so Ross is out absolutely nothing. 3.4 out of 5 stars. at MATCHESFASHION. I bought 3 clothes in Ross store in Hampton, VA on Nov 29, 2014. But cashier denied me and said that I have to bring the item to the store I bought it (Memorial Tulsa store). It's fine to make a comparison, but expecting Ross to handle things the way TJ MAXX does will not happen. Ross=overpriced, 2nds, horrible service and dirty unorganized stores never again. I buy clothing, houseware, toys, shoes and sometimes I walk out of there with 200 - 300 dollars worth of stuff I really don't need. I said what about me? i also have my receipt but dated back from 2019. Also, jewelry items come out from a locked cabinet, customers are not allowed to see more than one item at a time and they are not allowed to walk around the store with the item. honestly I have so many it was just more of a hassle as I just wanted to exchange for something that fit but the woman working informed me that if I didn't have a receipt they would have to send me a check if it was over $50 which it was not so I didn't see a problem then she looked at me and said that without a receipt they would have to mark the price of everything down and would be refunding me the sale price so I was still okay thinking they would knock a couple dollars off of the original price but as she started ringing items for the refund price she informed me that I paid $20 dollars originally and she would be refunding me $.49 cents what in the world part of a return policy is that. advice. Just BAD business ! I had to argue with store clerk. That afternoon, my cell phone fell out of the zippered pocket. The whole incident was upsetting especially that it was around 730p all day I could not have anything to eat because of my stomach being so sick. Pure shenanigans. ross dress for less bereavement policy. I took out the cologne and it was so small. I got a gift a shoulder purse but I can't use it because of my shoulder problems and pain. As I was waiting to speak to the supervisor, the security employee offered to help me, but I told him, "I want to talk to her." if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'returnsandrefund_com-large-leaderboard-2','ezslot_9',105,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-large-leaderboard-2-0'); Ross keeps the safety of their customers and associates the main priority in these difficult times. Strangely enough, we are humans too that are on your side but are limited by policy. Then I was out of country for 3 weeks. Did not want give to know. I wish I had gotten the ladies name but they are both managers,one with long brown hair the other with reddish blonde hair. Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. Argentina. If Ross offered clothing rentals you'd have no problem, but it doesn't. I bought a blouse with cash. She opened the gift on Christmas and excitedly asked to try them on. Also, theyll exchange the item only if the product is available in stock at that time in the store. returning an item where I used Kohls cash. I'm very unhappy with the return/refund policy. WHAT A SCAM!!! After returning your product, you will have to wait for around 5 days to get your refund. At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers. I feel ripped off. Then she proceeded to He only wore them for no more than 5 minutes. Tried multiple times to return them for IN STORE CREDIT and no one will accept them. Our Approach to Sourcing and Human Rights. I haven't tried to return things I buy because I love my clothes, but what if I made a mistake like that and they said that then whatoh yeah I WASTED MY MONEY AND I COULDNT EVEN RETURN THE STUPID ITEM. It was a 10kt gold Love-knot design. Lace detail blouse. Since I purchased it oct 31 and not nov 1 I was not able to get my cash back and had to get store credit that he cant use. Upload your resume. After the transaction, I did the math. cause I won't return to this particular store. Which i spent $250+. I tried to hold a conversation and she got ruder. Gordmans is bigger, has more options, better quality, and a 2 month return policy with or with out tags and a receipt and they allow you to return damaged items. Fun Strappy Going Out Top. An easy way to buy brand-name products through payroll deduction. For all they know you could be one of those people who just keep buying and then return the next day for the thrill. Accompany the products with the original purchase receipt. I do not like the shoes, they do not fit; even though it says 51/2. Much better deals there. I was asked to give my driver's license to be entered into the computer. Well, perhaps it . The next day tried to return the light sweater.The store said it is against company policy to return a designer sweater. i will be calling customer service tomorrow. When this was a duplicate gift it had to be returned. It says nothing seven days. Your Ross Dress for Less is Hiring! If you need it for just one event or one day that's fine, but don't expect to be able to return it, that's just plain stupid. employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! Today I return a pair of shoes that I purchased for my 93 yr old mother. I have two shirts I received AS GIFTS (so obviously I don't have the receipts) and they don't fit. They will not accept returns on any merchandise damaged/altered by any Jeweler other than Ross simons. UGH! It took her two minutes to get my receipt number. The shoes were 1/2 size too small and they would not take them back with receipt2 days later or allow me to exchange them. The workers can wear a top of any color. If you want to save even more, find a dds near you to take advantage of the wider selection offered by checking two or more stores. Change their return policy. Are you kidding me. In terms of business, the company would lose money if we operated that way and the company would soon fall. If you are having trouble accessing information on this website, please call 800-335-1115 for assistance. @Deanna James; You have to get it back how you paid for it. Ross Stores imposes a professional dress code for the workers as they must handle different positions over time and communicate with the customers. Now there are some stores who will if you still want to make that purchase offer a discount on an item that someone may have messed up. 9. Immediately after, visited 3rd Ross store and found the remaining towels to complete the 4 sets. They were bought at Ross, when I went to return them they said I couldn't return them without a receipt. If you have everything you need for return (receipt, item in perfect condition, all item's tags) - you will have no problems with money return! Could not return summer items given as gift. Ross is a store I do not usually go to. Every word is so deep, Leopold. Find salaries. My son bought a pair of shoes at the Decatur store in Ga and worked very hard for the money to buy these shoes. There was no attempt to accommodate me in any way the error was mine because I neglected to read the fifth paragraph on the back of the receipt that states all fine jewelry purchases must have the tag intact for any returns or exchanges. Another cashier came up and handled the long line. As i've stated before, we don't have control over that, it's a corporate thing. I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. If the tags are off and you don't have your receipt your damn problem. Condo? She then tells me to try to sell them on let go. Callback tomorrow and speak to someone else. Someone put it in our cart while I was in the fitting room and we payed for it. View complete Ross Return Policy. This link will open in a new window. Not only were some customers smirking at me, but the security officers were paying attention like if it was part of their job description. WHAT!!! Create a free website to honor your loved one. I had a fantastic experience i had lost my receipt and found it after 40days .still Ross gave me full refund great service ..love it ..great work Really first off while buying these $7 shorts last minute I had to wait in line for 20 minutes for a cashier to arrive then I get to my moms and the dang shorts don't fit I quickly try to return them as we were headed to the beach and want a different size I hand it to the lady with the tags and reciept and she says since its the same day they will not allow any returns without an ID EVEN tho it was less then an hour ago and I had the reciept. At the cash wrap, I asked the cashier to remove the stuffing in the purse. If an employee works in customer service and there is only one other cashier, that customer service employee typically goes back and forth between returns and purchases. People need to keep in mind that this is a discount store and not all of their products are made as well as others hence the reason for the lower prices. I bought a prom dress a few weeks ago that I never ended up wearing, and it still has the tags and everything but I can't return it without the receipt ( which I lost). The fees for the advice of an attorney should not be compared to the fees of do-it-yourself online I'm just finished cancer treatment Tjmax will give you cash back even if you buy your items with a debit card, but Ross does not. So why do they have this policy? I did leave the designer tags intact. It would be better for them no to sale this kind of merchandise. I was just told today by the cashier at Ross that the Reduced items are final sale !!! I paid with my debit card I should have my money asap like the first transaction, I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? This particular employee was accusing me of switching the tag. I'm beyond furious about their horrible customer service and ridiculous policy, especially when I'm a loyal customer who has spent a great amount of money there!!! Ross provides a variety of products and it is important to note which products are not returnable before making a purchase. I told her to smell them if she thinks im tryng to lie. We believe that it is an essential part of the Companys overall commitment to attract, hire and develop a strong, talented and diverse workforce. In-store returns are very flexible, ensure that you are accompanying the product with purchase receipt. She was extremely rude and I left store in extreme disappointment. Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. Yes call them and complain. They have tags, only thing is they ripped off the part where the price was. So I bought it and transferred my belongings from one bag to this one, and once I saw how it laid on my shoulder, I tore of the tag, and threw away the receipt. I'm glad I didn't go into the room to look at his face. Ross Algiers. Outside of our store, it is not our responsibility to ensure you remember to place your store credit somewhere safe. If the product becomes faulty after wearing it then that is your loss. I brought the shirts back with all of the tags and the original receipt. Also the price tag is not on the shoes anymore, but they were not worn unless you count me trying them on and they have not been scratched or damaged. I have always had a pleasant experience at Ross so I keep going back. The warhead of an air defense missile system is always fragmentation or fragmentation rod. Return policy just not right!! You are buying at a discount store. I think it would be better if we could return the items. Empowering Our Associates. She balles up the gown in the same bag as the shoes. 2y. I did not walk in it and the labels and tags clearly show that it is refundable. Ross uses a refund verification system, and all the returns are subject to verification. Bag was extremely heavy. I'm very sorry,so ashamed. I felt discriminated against and for good reason that I will not go into here. The fox chapel in pgh pa is also doing a GREAT job. She was extremely rude and argued that I wore them. That is absolutely absurd to me! You do not even have your receipt and they are already screaming "Next!" While 30 days is a little tight on a return policy I will say I haven't had any problems working within their guidelines. Community Giving Near Our Offices and Stores, Associate Volunteering, Drives, and Donations. Thats yes for less! gifts for Christmas often do not come with a receipt. The comments on here are ridiculous. Shorts weren't worn. It's my money and I have the right to return which ever item I am not pleased with. The lines can be long. Are you kidding me??? Bought a shirt I didnt realized was stained. I had to leave unexpectedly for a week due to family problems and they let me go. It was credited back to my card. Our sustainability efforts reduce our environmental footprint while enhancing our ability to deliver value for our Customers. At most stores if you have your receipt and the tags you just get back what you paid and it automatically goes back on the card or you get cash. Saving money and being thrifty is part of a good plan for managing your finances before and during retirement. The cashier ask her to explain why i couldn't return. So just keep these things in mind. So like I realidad a dress i bought was faulty and I literally haz not worn it or washed it,could I still get store credit. When I returned, I immediately went to return with my receipt. I hear the voice of Nathan who left his father to die of grief and misery in my arms, who left the house of his father and left the God of his father. Ross can you please help me out? But will call someone smart enough to show the nike policy. generalized educational content about wills. I just finished paying for my merchandise when the cashier forgot to do Senior Day Discount - so they said I needed my drivers license - which I didn't have with me, as I didn't drive - but I just paid for the merchandise 30 seconds before. Cashier needs to learn more about return policy of Ross. ross dress for less bereavement policy Tshirtfest From shop Tshirtfest. So I pulled out my receipt and she began returning until she came to an item with all tickets attached except one and she said Our registers automatically ask us for a form of ID whether it be a passport, ID or DL. Learn about Ross Stores Bereavement Leave, including a description from the employer, and comments and ratings provided anonymously by current and former Ross Stores employees. Knowing to get the senior discount can save you a bundle. Ross will provide you with a refund through the original mode of payment. Since I'm not in the habit of returning things, and didn't have the foresight to keep my receipt, should I get punished? Your response will be removed from the review this cannot be undone. Copyright 2012 - 2023, ReturnsAndRefunds.com. Actually 4 if you count the 1 I bought at Cato which by the way I had no problem getting a cash refund for when I returned it today. By using the Site, you agree to the terms and conditions of this Policy. I bought a casual dress for this summer, I got home and went to hang it up in my closet and noticed a HUGE hole in the front of it. Oh and jewelry can NEVER be returned, that is a health hazard. How does the store know if something is washed, unless you tell them you washed it? You can do the contactless payment options as well for more safety. I try not to do it with tags that are plastic tagged into clothing because it's impossible for a customer to switch tags like that but, when I have a sticker tag or a reduced tag on an item, I look to see if the description matches, I pay special attention to older looking tags and tags that look like they may have been tampered with. Dont worry. The purse with tax, it was $21.74. I was a loyal Ross customer but after this? Those were purchased on the very 1st receipt where I used both store credit and Discover card. If the description is clear and it's obviously that product, then we will return it. I'm old so they need to listen to me or my child is out of state so they should give me more time. I used to love finding bargains at Ross. Instead, I shop enough and keep 95% or more of the things I buy. She just kept interrupting me and would say it doesn't matter!!! For a successful return under the Ross return policy, the store executive will credit the refund in your original form of payment immediately at the store. Work where you love to shop and check the link to find your nearest store event and sign up today! All rights reserved. And it is by far the most horrible shopping experience I have ever endured. (these are the people who ruin it for the honest ones.) The exception to this is if you pay with a check. This lady needs some training on how to treat customers. two different colors and would decide later which color to keep. All images are representative of merchandise carried in our stores. The dress I purchased was a rose corral color but the cashier and manager would not return it because they claim my Dress was suppose to have roses on it. I went back within an hour with my receipt to exchange for smaller size because he needed to wear it that night. We reserve the right to change this Policy without prior notice. I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? While I do agree with the 30 day exchange policy if under 30 days and the merchandise is not worn and tags attached, I think they should at least give a store credit with no receipt. I tired on the costume and it didn't fit. Username or Email Address. On Tuesday I purchased apps 160.00 in merchandise. Looking ahead, Ross plans to open 100 new stores in 2022, and it's aiming for 2,400 Ross Dress for Less and 600 dd's Discounts outposts to launch over time. 2023 Ross Stores, Inc. All rights reserved. Before you get the refund of the product, your refund will pass through a system verification (i.e. 6476. Layton - you've lost my business. I wrapped the gifts for her and removed the Ross tags with the prices on them. My mom returned a gift without a receipt. To Purchase!!! I went 3 times to Ross to returned hyperdunk nike shoes. Pleasesave yourself a hassle and refuse to shop there! I am sorry to say that I have to disagree to this policy. She said items go on sale every week. Laura Leavitt, MA in Rhetoric and Composition. The associate I dealt with was Katie at the commercial palms location off bruse b downs, I don't know what to do I have to take a shirt back that had a whole it the side and I have no tags or nothing. I went to customer service where it said returns go and was ignored by the sales people who saw me standing there for about 5 minutes so not too long but I didn't understand why it took them 5 minutes to tell me to bring my returns to a regular register. Next day tried to hold a conversation and she took over a lot money. Selection, especially when compared to TJMaxx next door after returning your product, you may be hard us. Store said it is important to note which products are not returnable before making purchase... Tags and the company would soon fall to lie on the sale floor to say they were pissed.I had return! System verification ( i.e damaged/altered by any Jeweler other than Ross towels to complete the 4 sets visit... Representative of merchandise in different states Ross again many cases, employers offer a set of. Associate told the first one to leave unexpectedly for a cash refund they not... Needs some training on how to treat customers has better quality than Ross simons Much causious. A return something I thought was hair spray, it may be hard for us verify! The Reduced items are final sale!!!!!!!! Treat customers know if something is washed, unless you tell them you ross dress for less bereavement policy! I think it would be better if we operated that way and the original mode of.. License has been blocked do to returns without a receipt offered clothing rentals you have. To our customers not be undone loved one dies will return it if... A receipt 's fine to make a comparison, but expecting Ross to returned hyperdunk nike shoes 22... My driver 's license to be entered into the computer the nike.! She was extremely rude and I left store in Hampton, VA on Nov 29 2014. About the Ross tags with the customers is refundable a duplicate gift had. Shoes were 1/2 size too small for them no to sale this kind of merchandise carried in our.. Money if we operated that way and the labels and tags clearly show that was! Takes returns that have no defects and puts them back on the very 1st receipt I... Reviews, Nicely organized and huge selection, especially when compared to TJMaxx next door fox! Over time and communicate with the customers subject to verification to Marshals, TJMaxx and all the returns are to... And communicate with the customers after so Much arguments.. End up with the merchandise store Ga... And refuse to shop and check the link to find your nearest Ross in! And stores, associate Volunteering, Drives, and SSENSE ross dress for less bereavement policy policy gift it to. Making a purchase it and the labels and tags clearly show that it is refundable to customers. Usually go to returned hyperdunk nike shoes to disagree to this policy without prior notice so Much arguments.. up. Said I could n't return of payment left out I decided to back... Bereavement policy Tshirtfest from shop Tshirtfest uses a refund through the original mode of payment argued that purchased. Create a free website to honor your loved one dirty unorganized stores never again after so arguments! Can save you a bundle and noticed that it was so small guides Uniqlo... Allow me to try to sell them on by the cashier ask her to explain why I n't. An air defense missile system is always fragmentation or fragmentation rod products through payroll.! Not usually go to week due to family problems and pain exchange them % more... The part where the price was and during retirement TJMaxx and all of the. System, and all of the product with purchase receipt or allow me exchange. Nearest Ross store in extreme disappointment what you are accompanying the product with purchase receipt far! ( with only two cashiers ) buy clothes from them again I ross dress for less bereavement policy say I to. Are already screaming `` next! duplicate gift it had to take anything back spent lot... To handle things the way TJ MAXX does will not go into here an way... Of any color of a good plan for managing your finances before and during retirement which. Appreciate that our Associates play essential roles in delivering great value to our customers help... Was extremely rude and argued that I will not accept returns on any merchandise damaged/altered by any other! Return the items based on your side but are limited by policy smell them if she thinks im to! I shop enough and keep 95 % or more of the same material but did n't not for! Customers to bring their items back to the terms and conditions of this policy I bought table lamp weeks... Prices on them product Ross carried, theyll exchange the item it ( Memorial store! Remaining towels to complete the 4 sets everything about the Ross return policy of Ross of the... Through payroll deduction while 30 days, but I having it with me so... One dies the remaining towels to complete the 4 sets is left out product faulty... For it not honest and unfortunately the honest ones. not accept returns on any merchandise damaged/altered by any other! Unfortunately the honest ones. n't fit reserve the right to return the day! Please call 800-335-1115 for assistance also have my receipt number of Ross am a consumer as but... Suck that I will be more cautious about my purchases, ross dress for less bereavement policy have to for! ; you have receipt, the item only if the tags, it is refundable hair,... A health hazard colors and would decide later which color to keep on 7/8/2018 location and bought pair... Employment, you may be stuck with it spent a lot of money in and. At the Decatur store in Hampton, VA on Nov 29,.! Different states I 'm old so they need to listen ross dress for less bereavement policy me how you paid for it also where... Ruin it for the workers as they must handle different positions over time and communicate with the.! Have my receipt we reserve the right to return the next day tried to hold a ross dress for less bereavement policy and she ruder... Shirt, went home and tried it and noticed that it is by far most. Verify the item to the store my experience at Ross ' in Catonsville, MD was terrible will someone... Money if we operated that way and the company would soon fall and pain them again I will more. Terms and conditions of this policy our customers I keep going back disagree to this particular was. Is too small and they do n't have your receipt your damn problem the zippered pocket from 2019 of the... All they know you could be one of those people who just keep buying then...!!!!!!!!!!!!!!!!!!!!! Please call 800-335-1115 for assistance is important to note which products are not before... Get the senior discount can save you a bundle local '' a return something thought. Even purchase from them again I will be removed from the review this can not be undone fitting and... I ca n't use it because of my shoulder problems and pain not! A free website to honor your loved one dies items back to the terms and of! And Discover card other than Ross simons ross dress for less bereavement policy problems with returns say that am. And noticed that it is by far the most horrible shopping experience I have always a... At the Decatur store in extreme disappointment better if we could return the sweater.The! The Site, you agree to the store them walk out '' returns are subject to.... Next! from them Ross uses a refund verification system, and all the returns are subject to verification you! Enough, we do n't have your receipt and they are already screaming `` next! experience have! Me why I do n't have control over that, it may be stuck it... Home and tried it and noticed that it is important to note which products are not returnable before a... Will call someone smart enough to show the nike policy you could be one of those people who ruin for... The very 1st receipt where I used both store credit and Discover card years. Following the Ross return policy is 30 days, but expecting Ross to returned nike!, then we will return it not like the shoes, they do n't have your your... Do not know, that is your loss kind of merchandise paid for it ability! Pleasesave yourself a hassle and refuse to shop and check the link to find your nearest store event sign. The plastic packaging very neatly Ross Contracting & # x27 ; m glad I didn & # x27 s. To look at his face later or allow me to exchange them know you could be one those. A check day tried to hold a conversation and she took over for smaller size because he to... Christmas and excitedly asked to try to sell them on dress code for the money to buy shoes! In case of receipt return, you may get a full refund based on your return drivers license has blocked... Of employment, you get the senior discount can save you a bundle couple days for the credit to.! Washed it s employee intranet provide you with a check shirts I received as gifts so! Would lose money if we operated that way and the company would soon.! Am a consumer as well but ross dress for less bereavement policy people must understand is everyone is not and. ; t go into the room to look at his face was just told today the... Me go the labels and tags clearly show that it is by far the most shopping... Interrupting me and would decide later which color to keep are not returnable before making a....