Disable the Allow this computer to turn off to save power function. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. The wireless device that you are using has trouble synchronizing with the receiver. Connection mode would be on, but it hovered between connecting and disconnecting. To change the settings of your Razer Basilisk X HyperSpeed including changing the key binds, macros, and other functions, please download and install Razer Synapse 3. I have actually had this issue twice now, the solution has been (in both occasions) to try to turn it on either on BT or 2.4Ghz, then turn it off and take the batteries out for around 5 minutes. How To Ensure That Razer Basilisk X Hyperspeed Is Connected. and our Started with connectivity issues would lag a lot and turn on and off for no apparent reason. How to activate the Razer Hypershift on a Razer mouse, How to adjust the polling rate on a Razer mouse, How to adjust the DPI setting on a Razer mouse through Razer Synapse 3, How to manually change the DPI Sensitivity on a Razer mouse, How to enable the Sensitivity Clutch on a Razer mouse, How to enable On-the-Fly Sensitivity on a Razer mouse, How to use the Surface Calibration feature in Razer Synapse 3. Otherwise, please check for updates through Settings > About > Check for Updates. The reason for this is that any mechanical issues get worse with time. This will reduce the amount of interference to the mouse. Plug the device directly to the PC and not a USB hub. This mouse connects through a USB Bluetooth device. In the case of built-in Bluetooth, search Bluetooth in the windows search bar. up to 450 hours in Bluetooth mode. After clicking the option. A. First, open the Bluetooth settings. Open the Bluetooth settings and turn it on. The charging dock should be moved closer to the mouse. Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. Here is a more detailed post on how to solve interference issues. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed - Wireless Gaming Mouse (Hyperspeed Technology, Advanced 5G Optical Sensor and 6 Configurable Buttons, Mechanical Mouse Switches, Ultra-Long Battery Life) Black at Amazon.com. We recommend changing the battery at this point to avoid unexpected loss of connectivity. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. Check out our comprehensive list of options to recycle your Razer device. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. Set the compatible device switch to Hyperspeed (2.4G) mode. We and our partners use cookies to Store and/or access information on a device. Go to the Bluetooth settings on your laptop. The batteries that you are using are low in power. Plugin the Bluetooth device into the USB port of the laptop. Also make sure that the mode selector (J in the picture below) is switched to the correct position (2.4 or BT). For more information, please see our Right-Click on the root hub and select Properties. Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. Use a USB extender cable to move the USB dongle closer to the mouse. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. As an Amazon Associate I earn from qualifying purchases. You must check that the Bluetooth device is discoverable. Make sure the switch on the bottom of the mouse is in the off position. In this post we have provided step-by-step solutions so you can easily follow along. For this repair you will need an Omron D2F-F-3-7. Cutting out or intermittent loss of communication, Right-click on Device Manager in the Start Menu, Double click on mice and pointing devices, Right-click the mouse driver and proceed to Uninstall, Reboot the PC and Windows will re-install the latest drivers, Check to see if the mouse is working efficiently, Type in services.msc and press Enter (this is the Microsoft Management Console file that loads the Services snap-in. The articles on this site are for informational purposes only. How can I Connect Razer Basilisk X Hyperspeed Bluetooth on a MAC laptop? Click pair and once it is paired you can use it. Q. Use these instructions to clean the sensor. Yes, but for basic functions only. To recharge the battery (if it is in fact rechargeable) you have to remove it from the mouse as shown in the picture below. De-select the USB Controllers option for the rest. Now without further ado, lets get your mouse connected! I then switched to BT again, this time it can't even discover it at all. In some cases, you just forget to turn on the bottom switch of the mouse. Literally just got the mouse yesterday. Go to the system preferences. 1 day ago, By Zulqarnain Yousaf 1 day ago, By Hammad Ali Once your mouse name is on the list, click the pair button. . For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. Sometimes you forget to pair your mouse. This is not a problem specifically with your Razer device, but this is controllable and can be resolved with the following suggestions: Change your Wi-Fi connections channel. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. All new Products will have the Warranty Periods listed above, subject to applicable local law. Right-click on Start, and select Device Manager. The Razer Basilisk X HyperSpeed features an improved ergonomic form. The user has to make the selection. The consent submitted will only be used for data processing originating from this website. What to do if PC power button is not working? If it does, then go to the next step. Now flip your mouse and locate the power button on the bottom. Does the sensor on the Razer Basilisk X HyperSpeed use any intelligent functionalities? Select the Power Management tab and ensure the second option, Allow this device to wake the computer is checked. It is paired well with the bluetooth and all the buttons are functioning well, but the cursor won't move (I tried on diff surfaces). . The Sensitivity Clutch is one of the Razer Mouse sensitivity features that allows you to switch DPI levels that are stages apart temporarily and return to your current DPI without the need for cycling through Sensitivity stages. I've got the same problem and I've started an RMA request, which they've confirmed that it will be replaced. Note:The included AA batteries are non-rechargeable. Engineered with 99.4% tracking accuracy and up to 16,000 DPI, the sensor in this wireless mouse offers the precision and speed you need to stay at the top of theleaderboard. These specific indications will tell you that the mouse is connected. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Create an account to follow your favorite communities and start taking part in conversations. Did you ever get it to work? If that doesnt work, try plugging the dongle into another PC and see if it works there. To reset your Razer Basilisk mouse, simply connect it to your computer and then press and hold the left, middle, and right buttons simultaneously for 5 seconds. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. This will reset the mouse to its default settings. The Razer Basilisk X HyperSpeed's status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Bluetooth is laggy at times thus I prefer using the wireless adapter. The scroll wheel gets dirty and accumulates foreign objects like cat hair for instance, with use and over time. No. No. No. What should I do? Repaired and shipped within 5 business days from when repair fee is received. Refurbished products not purchased from Razer.com will have a 90 day warranty period. No I think its damaged inside, I tried everything :(. The red light on the top blinks to indicate that the battery charge level is below 5%. Simply remove the cover to store or remove your USB dongle. Lets learn it step by step. Click the Devices tab, and then click Add. Make sure that youve selected 2.4 under the mouse using the slider switch. Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. Software A blue light comes on when using bluetooth. Please consult the product documentation provided by the product manufacturer for details. up to 285 hours in HyperSpeed Wireless. [c] Warranty period for Razer Firefly HyperFlux is 2 years. My Razer Device is not detected in Razer Synapse 3. Click Change Settings. With the mouse unplugged, hold down the left and right mouse buttons. It cannot be charged using the charging dock. Sometimes you do not know how to activate a mouse for pairing. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. But after I disconnect it from my Bluetooth and . Select your Razer mouse from the list. It connects to the PC in two ways. No it does not. This indicates that the Bluetooth is pairing. This lighting sequence will repeat until the battery is fully drained. The Basilisk X is a very popular mouse from Razer. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. Make sure that the mode slider under the mouse is set to either 2.4 or Bluetooth as shown in the picture below. To use the Hyperspeed mode of connectivity, the dongle or receiver has to be plugged into a working USB port. We will make every attempt to respond. Do not forget to activate the mouse for painting. What are the Requirements to Connect Razer Basilisk X Hyperspeed Bluetooth? 1 day ago. There is a simple way to do that in windows 10. To activate the mouse you have to follow these simple steps. Here it will start searching for the new device. I will give you the perfect, easy and quick way to do this. See the answer below for more details. Free shipping for many products! Put it back in and it worked again. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Dispose of this battery following your local environmental laws. $44.99 at Best Buy $49.75 at. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. Let the sensor dry for five(5) minutes before attempting to use it. Click the DPI stage up button to increase sensitivity, Click the DPI stage down button to decrease sensitivity. P.S. An example of data being processed may be a unique identifier stored in a cookie. As a first step, re-establish the wireless connection by. How to perform a hard reset on the Razer Phone. 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