This sensor should be in place and adjusted correctly. Everything about this lock is great, except two things: 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. - Keypad is very reliable No issues with the passcodes. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. The lock will not Auto Lock after the door is closed. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Note: Restart the lock, don't reset the lock. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. MSRP $219.99 $199. The Best Smart Lock Deals This Week*. 2) The app takes a really long time to connect to the lock. Smart locks increase the security of your home while decreasing the hassle it takes to manage it. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . Install and test the lock with the door open to avoid being locked out. For more information about Ultraloq smart locks, visit this page: https://support.u-tec.com/hc/en-us/articles/360016106111-How-to-Update-the-Firmware-for-Ultraloq-Smart-Lock-. Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. Same issues as Bunn. How can I unlock U-Bolt Pro if battery runs out? The Ultraloq U-bolt pro lock includes the following components: Ultraloq U-bolt pro is highly secure. Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. We are glad to be here to help you. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. You can see a Log of whos entered and exactly when they did ULTRALOQ U-Bolt Pro is designed to fit any US standard door. The simple installation takes minutes and only four screws. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). Most of the time, it is not that difficult to isolate these Wi-Fi errors. Verify that there is power to the lock. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. Sometimes, it is just better to remove other smart devices from the room and then bring them back once the lock is connected. What's the difference between Owner, Admin, Normal User and Temporary User? WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. Can always be used within the range set and auto And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. This replaces my old U-Bolt-Pro with the WiFi bridge. Happy Presidents' Day Up to $80 OFF. To ensure the best service, please register your account at www.u-tec.com/register.html. Please try again. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. Normal User can always unlock via fingerprint, code or App. I have the Pro WIFI unit - installed in May, 2022. You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. All you have to do is to check the network band, range, and interferences. Im having exactly this same issue, and my lock is practically new! Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. If you don't have a smartphone or don't want to use the App, you can use the programming instructions below. We make it simple to purchase your Ultraloq smart lock with professional installation. This can happen if the Bluetooth isnt connecting correctly. The app says it's accepted, but when I go to use it, there is no response. The Schlage locks app connectivity is LIGHT YEARS better. It doesn't automatically lock or unlock when you depart or arrive. Please replace batteries.Solution 1. With Ultraloq Bridge or built-in WiFi, you can access, manage . The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. Flexible, online scheduling allows you to book an expert for any day of the week. Beyond those two issues, the lock is great! Our support team will follow up with you via the ticket number 95710. It still locks automatically and with the ultraloq button though. I can try new ones, but I don't think that's what the issue is. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. Can always be used within the range set and auto More articles about keypad lock not working: Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. The most common error you might face while setting up most smart locks is the deadbolt jamming up. Your input is very much appreciated. Ive been using my lock for a while now and I love it. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner won't work. Without ability to link can't access mandatory field . There was an error signing up for restock notifications. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. It doesnt open or flash red. Enable Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. The Best Smart Locks. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable Connect a 5V power bank to activate the lock temporarily. It recognizes the fingerprint around 0.5 seconds. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Then, after entering my home the door will lock/unlock itself. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). Just installed a brand new U-Bolt-Pro-WiFi smart lock. You can let your guests in by sharing an Ekey to them through the app. Several options to unlock, but not all work great. Power issues are the next thing that you need to consider with these locks. Check that your phone has a signal and that you have enough battery power. The Ultraloq's U-Bolt Pro measures just around 2. . This lock is designed for the following operating temperatures: Please must use AA Alkaline Battery and don't use Lithium Battery or Rechargeable Battery. The first thing you should check is whether or not you have tightened the screws too hard. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). With new batteries, the keypad works but in the app, it says Depleted. I removed batteries and tried other new batteries - same messages. Memory of the fingerprint reader can store up to 120 fingerprints. The new lock is much faster, and so far (two weeks) has not gone offline yet. or without phone. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. 2. Let someone in when you are away from your smartphone. Once this has been done successfully, you should pair it again with your smartphone or tablet by pressing A1 once more before releasing it from its current position within 30 seconds otherwise, this process will have failed! https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! The only real problem is that the U-Tec IFTTT applets are not great. Factory Default timing is 30 seconds. - Bluetooth is very unreliable. Oct 26, 2022, 05:13 ET. Just curious, Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, @Martinez7 @elizabeth2 @Loscialpo Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new. It Unlocks When You Approach Your Door. Lock works but same depletes message. Admin can add or delete Admin and Users, control all lock settings and view logs. Read more posts by this author. Step 2. If the keypad still isnt working, move on to step two. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . Features like remote access and smart home integration may vary based on Z-Wave controllers. Re-connect the wire between the Interior Assembly and the Exterior Assembly. Click the green button to print the entire article.To print the original version of the document - click the blue one. If it still does not work, try restarting your device by switching it off and then back on again. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. The lock alone garnered at least 3 stars from me. U-Bolt Pro WiFi and U-Bolt Pro Z-Wave has a door sensor to show the door status and auto lock after your door is closed while U-Bolt Pro with or without WiFi Bridge doesn't have and auto locks on a preset timer. 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