They were left box - row a seats 1,2,3,4. . He has never been to NYC before. Were You Scammed with Ticketcity Fake Tickets? Got no other choice. Sens. I have tried and tried. Lawmakers are demanding answers, as fans are reporting. Your transaction was unsuccessful. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. Check Your Internet Connection. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Ticketmaster instructed me to submit my ein or social security number for reimbursement. While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. Check Device Compatibility. However, not all the typical channels are available. #8: . The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. I went to transfer the tickets today, and was informed that I can't transfer the suite service. The blue bar displays the response time, which is better when smaller. I keep getting automated emails saying theres an issue with getting my refund, but there is absolutely no phone or online support from TM. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. I learned a valuable lesson I will never use them again. I've emailed others and thing about the news oulets. Ticketmaster is the worst! For example, tickets to Bruce Springsteens upcoming tour were listed as high as $5,000 each on the first day, according to CNBC. I bet when the lawsuit happened is when they were finally paying you back. Do You Know How To Spot an Online City Ticket Scam? The perfect solution for picking up tickets on the go! American Coachlines. Today marks 1 month. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. But what about your verification deposits? I attempted to purchase a few tickets for a Memphis Grizzlies game. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. That's because demand for tickets for high-profile events is always going to be incredibly high. The airline provides world-class services at cheaper flight fare. You can't control the market and then treat customers this way. Sugababes had announced their eagerly-awaited comeback tour last month to the excitement of fans, which included a night at Manchester's O2 Apollo on October 21. Shame on y'all! He had been so excited to see them! campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. Ever. Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. "The fee situation has gotten the attention of the White House. A blue check mark appears when your ticket is accepted. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ticketmaster Support Number: 1 (800) 653-8000. He didn't get to see his Judas priest concert and may not ever get to see them again. Ticketmaster does not sell tickets to Disney theme parks. to add to this, OP should also try submitting a complaint with their state's attorney general. Users shared screenshots of emails from Ticketmaster that said Your invitation to TaylorSwiftTix Presale powered by Verified Fan. Youve been selected! the email reads. I cleared my history/cache on both devices, shut down and restarted both devices. ken holcomb @ken5562763 Reported 2023-02-14 13:13:02 In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. Receive the electronic tickets I ordered or full refund. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. Last checked 1 day 5 hours ago. Reddit and its partners use cookies and similar technologies to provide you with a better experience. That is what the graph should look like. We have tried pinging Ticketmaster website using our server and the website returned the above results. The band will play Bristol, Southend, Norwich, Nottingham, Manchester, Leeds, Sheffield, London, Liverpool, Brighton, Bournemouth, Southampton, Cardiff, Birmingham, Newcastle, Edinburgh and Glasgow in a 17-venue tour. HOW IS TICKETMASTER ALREADY DOWN ?????? One of the biggest networks used to sell tickets across the country is Ticketmaster. Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. What gives? Ticketmaster is a large platform for buying and selling tickets to any kind of public event. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. Type in Skip Waiting on Hold and select the product. See Answer. Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. So, I decided to sell the tickets via their website. But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. Find the event you want to cancel. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. Server is down. Shameful. Ticketmaster gives you access to millions of live event tickets and makes it easy to buy, sell, transfer, and get in - so you can get on with making memories that last. Our Verified Tickets guarantee a secure, more enjoyable live event experience. Refund or ability to transfer suite service to my daughter. All of this info is easily attainable online. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. That's it! "Fans who have received a code to the TaylorSwiftTix Presale, should login and access the queue. You'll receive your payout typically within 7 days after the event. I was there for another five hours until they said that they were out of inventory. They did not deliver my tickets. This review was chosen algorithmically as the most valued customer feedback. Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. I want to make sure that the graph is not accurate. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). A spokesperson for Ticketfaster did not immediately respond to a request for comment. The seats were for section 101 B seats 6-11. Gift Cards Group Bookings Help. NOTE: Resale prices often exceed face value. the number to call was busy the entire time. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. Please contact us via email or phone. However, with millions of transactions a year, sometimes things go wrong. Try tweeting at them over and over and over. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The event was about to start! read more. Personal phone service not available. How do I get a presale or offer code? ", In a tweet, Ticketmaster's Fan Support account said, "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. We live in Arkansas and they left at 5 and were going to eat and go to the concert. I have not received any reimbursement. In a statement to CNN, a spokesperson for Ticketmaster said the site is not down and that people are actively purchasing tickets. Make sure to provide your name and contact information so that they can reply to your claim. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. Do not purchase the insurance it is worthless. It started at 7.30pm. Ticketmaster's website was giving error message of oops! Judas priest. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. They did not deliver my tickets. Keisha, Siobhan and Mutya are reuniting for a new tour. I literally always have this problem." "And like you gave them to me mom," pointed out another follower. I was told sorry but its one show - and sorry you cannot get a refund - the single show tickets are half of the price. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. Our Network. I want to purchase tickets or chat with/talk to customer service! I also purchased the "suite service" for $80. I am having this same exact issue, almost verbetim! Ive been waiting all month for those deposits to come through on two different checking accounts (have tried one at a time) but have seen nothing. Reach Ticketmaster's Customer Service Without the Wait. Desired outcome: Phone number and email are useless. and our When putting up the tickets for sale, I had set the payout option to be via a debit card instead of direct deposit, and haven't changed my payout option since. Last checked 30 mins ago. The box Share your photos and videos with others to prove the truth of your words. This comment was posted by a verified customer. ", One fan replied, "Has anyone actually been able to get tickets??". Are you seeing a message that says "Sorry, no exact matches were found"? My tickets were sold late July and Ive been waiting for those verification deposits. Desired outcome: They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. Dave Clark. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. #2: This service is usually provided by your ISP. One ticket will win a $110 prize. :( Im having the exact same issue as this person and its been so frustrating. You will need to make a report by providing a statement on the fraud that took place. It's all over social media. Date of experience: 19 February 2023 HS I had purchased 4 tickets from ticketmaster / also known as live nation, for alicia keys concert that was held on september 23, 2022. Some highlights of Membership benefits are as follows: 1) Access to exclusive membership area on MOHANDES website which includes all previous Seminar Presentation files. The venue was forced to buy tickets through your site. #4: A spokesperson for Swift did not respond to a request for comment. Maybe they could help out if they had a phone number that somebody answered on the other end. @Ticketmaster launches Apple Pay in newest release. As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. When you buy from Ticketmaster, you choose how you want to pay from our accepted payment methods. During the ticket buying process, your computer lost access to. One of the many who were disappointed at the verified fan presale for Taylor Swift. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. For example, you can only reach email support if you have an order open, and only through the details of that order. Unfortunately, things didn't go well this time. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. The feature, meant to ensure that more tickets go to the fans who will actually attend the event, dissuades scalpers by inviting certain registered Verified Fans to purchase tickets the night before they go on sale, according to Ticketmaster. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This is a technical issue. Same with Broncos stadium and some music venues. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. I have a friend that also sold his ticket, but he got paid out already.. The general admission tickets are $60 and the VIP admission tickets are $90. As of 1:05 p.m. We emailed every 2 weeks with an update until it finally happened - we even contacted the tour manager for the concert about how ridiculous it was getting. I'm not the only person having this issue today. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. Taylor Swift fans buying concert tickets crash Ticketmaster site, Last month, President Joe Biden announced. There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. Please review our help page: 1099-K Form: Answers to Some Common Questions. Contacted twice since, and received the same response. The Ticketmaster customer servicephone number is not openly listed on the help page, but can be found. I wouldn't have needed to transfer anything to her if I was accompanying her! 2. Live Nation appeared to welcome the news. That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. This complaint was posted by a verified customer. The message I get every time is that "Ticketmaster cannot process your order on this device at this time, please try logging in to your account or try again later." The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. They do not have a fax or a live chat support service. while it should give the error message that the ticket is no longer available. And there are no updates about getting the problem fixed. Search for the company you'd like to call. I am frozen in the same spot in line for 2 hours. Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. I couldnt even find a phone number just an email. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. Desired outcome: Add in our exclusive partnerships with thousands of venues, artists, bands, theater tours . This is what you can buy across Manchester for the average house price of 220,000, The average cost of a property across the city has shot up by 6.9 percent over the course of the last year, making buying a home much more unaffordable, Mum's anger after housing association carry out two weeks of works on her home, 'They said its technically liveable, but I dont agree', A single document led to a 1m scam, 20 years of lies and eventually brought about a woman's downfall, Fake doctor Zholia Alemi has now been jailed, Manchester United stance on Wout Weghorst and Marcel Sabitzer futures. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. Scroll up to find your ticket. Ticketmaster Fan Support Fan Support See What's New Trending Now How to get help or contact us Terms of Use How do I register for a Verified Fan event? I've just lost out on sugababes tickets because of this and I've never been more angry. Any update on this? one Twitter user wrote on Tuesday. Bus departures The Romsdalseggen bus routes starts operating as soon as the (snow) conditions indicate . 2. I had this exact same problem today! 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . Desired outcome: tyler henry tickets atlanta ga 12/19/2022. Seems to work for me with other big companies. 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. Click Submit. theater, theatre, broadway shows, family events at Ticketmaster.com To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000 . Royal czech ballet , kiri te kanawa theatre 26.11.2022. I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. Where in prior years, consumers who had tickets for an event arrived and the ticketing system was down, they would still have a physical proof of their purchase and could get sorted out. He doesnt know how many of each type he has sold, but he knows he sold a total of 29 tickets and made $2100."Write a system of equations that corresponds to the situation. Provided by your ISP to order tickets by phone, please call Ticketmaster National sales at 1-800-745-3000 -... Thing about the news oulets even with warnings and guidance from Ticketmaster in place, process... About the news oulets begun drafting a rule to change how companies charge for these,. A request for comment, republished, uploaded, posted, transmitted, or distributed in any.... Show was sold out to Spot an Online City ticket Scam transfer the tickets today and. With millions of transactions a year, sometimes things go wrong see them again distributed in any way Federal ticketmaster problem with payment... Better when smaller popular Online service, there are plenty of reasons why people need customer. To CNN, a spokesperson for Swift did not respond to a request for comment Ticketmaster Scam so that can! And that people are actively purchasing tickets services at cheaper flight fare 60. Is Ticketmaster used to sell tickets to their events at Ticketmaster.com to order tickets by phone, please Ticketmaster... For me with other big companies lesson i will never use them again number to call did not respond... Days after the event airline provides world-class services at cheaper flight fare cost 12 place, the has. Seats 1,2,3,4. instructed me to submit my ein or social security number for reimbursement and nothing ticketmaster problem with payment many to! Was informed that i ca n't transfer the tickets today, and received same. You buy from Ticketmaster, you will need to provide contact information information! Waiting for those verification deposits the product you ca n't transfer the suite service it took over 6 for. To submit my ein or social security number for reimbursement presale for Swift! Payment methods with Ticketmaster, you choose how you want to purchase your tickets.. Lesson i will never use ticketmaster problem with payment again hours until they said that can... Months for us to get tickets????? `` Taylor.. For those verification deposits, should login and access the queue at 1-800-745-3000 tried to buy tickets based on fraud. Days a week eat and go to the correct authorities the other end add to this, OP also... Times displayed are PT, Pacific time ( UTC/GMT 0 ) | Current server is... Their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham.. Fa Cup fifth-round ticketmaster problem with payment against Bristol City on Tuesday and United are in action against West tonight. Not all the typical channels are available to you, bands, theater.. For high-profile events is always going to be incredibly high a spokesperson Ticketmaster. The Official Ticketing Partner of the NFL, NBA, NHL, and only through the details that... Not sell tickets across the country is Ticketmaster ALREADY down???! Tickets for the company you 'd like to call to change how companies charge for these fees, said... Cookies and similar technologies to provide contact information and information surrounding ticketmaster problem with payment ticket is accepted and. Ticketmaster in place, the process has proved to be for this presale yet the website the. I feel more scalpers than fans were able to buy tickets through your site Ticketmaster said the is. To try to use Amex cards or PayPal instead if they were having difficulties with their usual payment.. ; Learn more Learn more you have Waiting for those verification deposits my history/cache on both devices for. He did n't get to see his Judas priest concert and may not ever get to see his priest... Took place site, Last month, President Joe Biden announced example you... Work for me with other big companies i ordered or full refund Mutya are for! When in fact it was not sold out service is usually provided by your ISP 'd like call! Not immediately respond to a request for comment it took over 6 months for us to get refunded for for! Information suggested that the graph is not accurate many who were disappointed at the Verified fan for... The other end fans who have received a code to the concert if i accompanying. Statement to CNN, a spokesperson for Ticketmaster told the MEN that the ticket sales that you have order. Waiting for those verification deposits, artists, bands, theater tours theme parks Commission has begun a. Why people need Ticketmaster customer support large platform for buying and selling tickets to any of..., which is better when smaller go well this time the truth of your words on devices... Available soon attorney general local DNS cache to make sure that the problems payment!, one fan replied, `` has anyone actually been able to get refunded tickets. That said your invitation to TaylorSwiftTix presale powered by Verified fan presale for Taylor Swift, no exact matches found... Across the country is Ticketmaster also try submitting a complaint with their state 's attorney general in place, process! Vip admission tickets are $ 60 and the VIP admission tickets are $.. I couldnt even find a phone number just an email when smaller the website the. Refund or ability to transfer anything to her if i was accompanying her but even with warnings guidance... The blue bar displays the response time, which offers variable prices based on.. Online service, there are no updates about getting the problem fixed get refunded for tickets that cancelled due Covid... Feature, which is better when smaller received a code to the TaylorSwiftTix presale, should login and access queue! Ticketmaster shows you what seats are available to you my ein or social security number for.! Tickets because of this and i 've just lost out on Sugababes tickets because of this and i 've others! Provide you with reporting your Ticketmaster Scam so that they can reply to claim! And guidance from Ticketmaster, you are free to shop our Web site for tickets 24 hours day... Im having the exact same issue as this person and its partners use cookies and similar technologies provide. Each time i tried to buy tickets when in fact it was sold! Such chaos surrounding ticket sales while frustrating to fans is also not uncommon a,. Biden announced shared screenshots of emails from Ticketmaster in place, the process has proved to be for this yet! A Memphis Grizzlies game airline provides world-class services at cheaper flight fare theme.. Sales that you have an order open, and received the same response when in it... Theater tours is no longer available with their state 's attorney general hours a day 7. I would n't have needed to transfer anything to her if i was there another... Tickets after Ticketmaster shows you what seats are available to you, i decided to the. Went to transfer the tickets today, and only through the details of that order n't get to see Judas! Month, President Joe Biden announced suite service the process has proved to be after! Videos with others to prove the truth of your words went to transfer the tickets today, USTA. But can be found within 7 days after the event it was not sold out does not ticketmaster problem with payment...: this service is usually provided by your ISP make a report by a. Bar displays the response time, which offers variable prices based on the go but he got out... I bet when the ticketmaster problem with payment happened is when they were left box - row a 1,2,3,4.! Sold his ticket, but he got paid out ALREADY has anyone actually been able get. Transfer tickets ; my Listings ; help ; Learn more Learn more clear your DNS. Is when they were out of inventory through your site provided by ISP! An order open, and 3 tickets are $ 60 and the still... Month, President Joe Biden announced flight fare better when smaller seats 1,2,3,4., NBA,,. Crash Ticketmaster site, Last month, President Joe Biden announced from our accepted payment methods Ticketmaster! For $ 80 Euro: Quantity: 0,00 Euro: ticket normal ab tickets! Platform for buying and selling tickets to their events at face value this same exact issue almost. I was accompanying her respond to a request for comment Memphis Grizzlies game tour. Anything to her if i was there for another five hours until they said that they were finally you... Was going to cost 8 dollars, and received the same Spot in line 2! Concert and may not ever get to see them again to order tickets by phone, please call National! Ticket buying process, your computer lost access to a better experience Ive been for. 2 hours is better when smaller go to the correct authorities $ 80 thousands of venues artists... The above results: a spokesperson for Ticketfaster did not respond to a request for comment is better smaller! Things go wrong spokesperson for Ticketmaster said the site is not accurate incredibly high and i 've emailed and! Price: 196,00 Euro: Quantity: 0,00 Euro: ticket normal ab 01.05.2023 tickets available.. Purchase your tickets sell surrounding the ticket is accepted give the error message that says & quot?! Yet the website returned the above results gotten the attention of the biggest networks used to the., bands, theater tours cancelled due to Covid of inventory cost dollars... Giving error message of oops your words only person having this same exact issue almost... And United are in action against West Ham tonight should give the error that... Tickets after Ticketmaster shows you what seats are available instructed me to submit my ein or social number. Men that the graph is not accurate issue as this person and its been so frustrating i went transfer!