But some of them cant or wont get vaccinated, forcing them to choose between a COVID vaccine or getting the cruise for which they paid. Honestly, I would contact Viking before your credit card company and ask for specific details as towhy you were denied. Booking number 7141933 Yazmin Hope and Libby Gallagher 1. SJD117. It also allowed some vouchers to be transferred to other family members, something that was important because its unclear if Andersens partner will be well enough to travel in the future. Can I get my 173,116 Chase Ultimate Rewards points refunded? Im retired. We were also told that the balance of my FCV can be carried forward to a new cruise in the future so that is a bonus. I have to add that I use the sameViking agent rather than a TA. Stay Safe Stay HealthySent from my iPad using Forums. Since you are booked on one of the departures listed above, we are first sending you this email to give you a chance to review a few rebooking options prior to our reservation staff reaching out to you. For example, Carnival states, "If you would like . The Viking agent said that I would have to pay an extra $9,898. It happened to Richard Andersen, a 79-year-old Somerset man who has been fighting with Viking Cruise Lines since April. Can a vacation rental host cancel my stay and keep my money? Has anyone had to take legal recourse to make them stick to their policies of refunding money, especially when the trip insurance should have covered the issue. During the 16 th through 20 th class days (February 7 - 13, 2023): 25%. Now they cant take a cruise until they get a vaccine. Sears couldnt deliver my appliances. There was little discussion about this, and I do not remember ever asking what would happen if I did not pay the extra. In 2020, he was about to set sail on a 12-day tour from Seattle to Juneau, Alaska, on the Wilderness Discoverer. 85% of Full Fare. Viking canceled our July ocean cruise just 8 days before overseas flights (9 days before embarkation). Powered by Invision Community. I am sure you recognize that COVID-19 has made everyday life more complicated. infinite painter brushes. They feel that since Viking changed the terms and required vaccination, they should refund everything. My wife and I paid $10,096 for a cruise and tour on the Viking Idi for April. And a peril like the one West faced wouldnt have been listed in 2020. Here are the terms of UnCruises cruise credit: To West, it was simple. I wanted to say something about your argument for getting a refund. If you have an existing voyage and will not be vaccinated. Princess Cruises Guests will be responsible for all costs and fines, This leaves a very bad taste in my mouth for Viking, even though I had previously thought they were the best. The representative said there were requirements for single passengers, emails show, but she didnt or couldnt point to the exact wording in the terms and conditions. In the time since that announcement, many of you have expressed concern for our crew, and I want to reassure you that we are taking good care of them. Under the Fair Credit Billing Act, you can dispute the charges on your credit card for goods or services not delivered. West had booked a cruise in April, which UnCruise had not delivered. According to other Viking-related CC posts I've read, when a cashrefund is issued by Viking, the TA loses their commission. Vincent Liu, Los Altos Hills, California. I spoke to 2 Viking cust. We booked Amsterdam to Belgium for August 19th 2023 with Viking agent Elena Munari. Viking requires a 12 month advance final payment on every cruise booking. Beautifully packaged Desc Gift for Him - Viking Hatchet Handmade Pizza Cutting Axe BUY 2 FR Arent there consumer laws that protect you if a company cant offer the service it promised? Vrbo took my $1,270! Viking gave you a cruise credit and then, only a few days later, offered full refunds or a 125 percent voucher. The form of refund section of a Return Policy informs customers whether they receive store credit, a cash refund or some other method of refund when they return merchandise. A polite appeal which youve already tried is a reasonable first step. So the company is giving itself a license to keep their money and reschedule over and over, while consumers dont have a right to a refund. Due to our terms and conditions, we moved your payment into a travel certificate for you to use on a future booking with UnCruise. And now they are mad because they are not going to use those vouchers. This can vary based on circumstances. And many travel service providers seem to be working to address concerns about upcoming trips. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.nbcchicago.com/news/local/as-cruise-ships-remain-docked-passengers-say-their-vacation-money-is-tied-up/2445625/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Or you would like the money back because you nee d it somewhere else? Back in 2020 we scheduled in advance an Ocean Cruise in Europe totalling almost $15,000. 60% of Full Fare. 19952023, The Independent Traveler, Inc. This has always been Vikings ambition and will remain so. You pulled off a minor miracle, he says. Need a tour refund? We couldnt find anything either. Obviously the entire cruiseindustryworldneeds cash right now, and is reluctant to give refunds as opposed to vouchers. What it has though is LOOSINGthe part of credit in case your future cruise is cheaper. I called on 3/16 to request a refund, instead of a credit. OVER $39 Worldwide Free Shipping. Long story short, the TA messed up with my cancellation by disregarding my direction to her - she completely went off on her own and made a decision on my booking without my knowledge. Our VR June cruise was cancelled and we were very happy taking the Voucher offer.Chatting with Viking UK (where we live) they advised everything would be done through our TA - fair enough.Surprise surprise when the emails land in my wife and my inboxes. Please subscribe now and support the local journalism YOU rely on and trust. Whose $4000 did they keep? Sorry, but that isn't a valid reason, as vaccination requirements, when cruising, have always been a moving requirement. If you don't have the required documentation, the cruise line has the right to refuse boarding, as per the Terms & Conditions. Now it wont refund my $3,606. Wheres the refund? This also applies for price adjustments. Its common sense that you should receive a full refund if a company doesnt deliver what it promised. Your situation sounds similarto mine, where Viking is blaming the TA. what did terry christensen do. Viking is holding my money ransom and shows utter disregard for keeping its word and corporate decency. Select "ok" to confirm refund. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Thank you very much for your patience during this difficult time. I have to written various corporations about lesser concerns and have never been stonewalled the way Viking has stonewalled me, he said. We have requested a refund multiple times, he says. In cases like this, you can always reach out to an executive at Viking. Youll also connect with other readers who want to make the world a better place. It is an adjustment for all of us and particularly for someone like me, who spends most of his time traveling. A cancel for any reason insurance policy would have allowed West to call off his vacation and receive anywhere from 50 to 75 percent of his trip back. Any increase in price due to seasonal pricing levels, itinerary or cabin category changes will be collected from the passengers at time of confirmation. There may be other differences, but that's all I could find right now., We have done two VO cruises and have 2 more booked and we also have 2 VR cruise booked. This can be added on the pre-trip, post-trip or both.". He sent Viking a certified letter on April 10 asking for a cash refund of the extra $9,898 payment and questioning whether his partners vouchers could be transferred to another person. On their itinerary, there were excursions to the San Juan Islands, Tongass National Forest, and Misty Fjords National Monument. For a cruise two months or more from now, you may lose your deposit. 6 months or more after filing a paper return. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. However, if you prefer the alternative, you may choose a refund equal to the amount paid, by calling. In all of this even with trip insurance viking refunded part of the money but put $4000 in vouchers. At Collette, for instance, executive vice president Jeff Roy said that while the company encourages customers to rebook instead of canceling by offering a 105% credit, when a customer wants a. Now what?Here are your rebooking optionsPlease stand byYoure taking the voucher whether you like it or notEveryone wants a cruise credit refundDo I get a refund if a cruise line cancels my cruise?What about travel insurance?Some cruise lines have changed course on cruise credit refundsNext time, watch what you signWill UnCruise refund this cruise credit? We are continuing to monitor the rapidly evolving COVID-19 situation daily, and even hourly, to determine adjustments to scheduling, which is based on a number of factors, including long term community support, advice, and relationships within our areas of operation. Review: Heisenberg: The Uncertainty Principle by Griffin Theatre asks, how do relationships happen? Thought this might be of interest: https://www.nbcchicago.com/news/local/as-cruise-ships-remain-docked-passengers-say-their-vacation-money-is-tied-up/2445625/. Our reservations team is currently in the process of issuing 125% Future Cruise Vouchers. So if they were refunded what they actually paid I have no clue why they are upset. Due to temporary government mandates or entry/departure requirements restricting travel which would affect the start of our Alaska season, we have decided to cancel the following scheduled departures: Wilderness Discoverer: April 18; May 2 Disgusted that on top of the fact they can cancel with such short notice and no penalties, they continue to hold onto our money. And they want a refund. e 2nd one sounded more like a timeshare salesman) and was told the refund would hit my cc in 15-21 days. Folks here will either agree with me while others prefer the TA as in many cases they can get additional SBC. Wilderness Explorer: April 18, 25; May 2. The takeaway for West is always to read the contract. Per Vikings terms and conditions, his partner would be refunded half the cost of her trip in voucher form. Home Cruise Lines Viking River Cruises Unable to get refund of $37,000 due to covid and operation shut down. We have contacted them and they continue to refuse. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Best Buy notes that the method of refund will be in the same method the payment was originally made, in most cases. No refunds shall be made in the event of interruption or cancellation by a passenger after commencement of the cruise unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Cunard's Queen Victoria. these second cruise was cancelled because eat Viking Sun was sold. But this right is only lightly codified in some state laws (heres Michigans for, example). The Viking Cruise Travel Protection Plan includes Cancellation, Interruption, Medical Insurance, Medical Evacuation, Baggage Insurance , Travel Delay and several other benefits. On 4/8 I receive emails to me and my husband that a credit, not a refund, was issued for a future cruise. That's right. Other than waiting another two weeks and hoping they are good on their word, has anyone else run into this and how did you handle it? Returns>> Fast refund 100% Money Back Guarantee. A: Viking should fully refund your cruise. By But it left the door open for an eventual cruise credit refund. Next surprise was her voucher was about 45% of original whereas mine was about 28% of original. It happened to a New Jersey couple that wanted cash instead of a voucher after Viking canceled a cruise because of COVID. Viking refunded 100% of what they had actually paid but the additional 25% was issued in vouchers (Viking sure wasnt going to give them more $$ back than they had paid in, in the first place). The cruise lines terms and conditions raised some red flags, he said. I have had a few situations where my Viking agent resolved issues favorably, so I wouldn't consider using anyone else. Please help. Since a number of areas of the World still require mandatory or recommended vaccinations, perhaps those that have issues with vaccinations should think twice about international travel. Karin Price Mueller may be reached at KPriceMueller@NJAdvanceMedia.com. Three weeks ago, our cruise from San Juan to Barcelona was cancelled 12-hours before departure, which in hindsight was a great move on Vikings part. Was it made before the deadline? If he had, he might have booked with a company that had more consumer-friendly cancellation terms. I'd be annoyed too! US government now rates Hungary and Germany as Zone 4, " do not travel". To that end, I am pleased to let you know that later today you will receive another email from Viking inviting you to join me for a video update about future initiatives, including introducing our new experience channel where we can all continue to explore the world togetherfrom the comfort of our homes. As a guest whose cruise falls within this window of suspended operations, we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. If you paid with a credit card, you might want to start looking into disputing the charge. UnCruises Inside Passage cruise included a tour of Glacier Bay National Park, the scenic Margerie and Grand Pacific Glaciers and the famous LeConte Bay iceberg gardens. Ten days later, on March 30, Viking announced the cruise was canceled and 100% cash refunds would be given to customers but only for those who hadn't canceled previously. For additional flexibility, if you are unable to use your voucher, we will automatically send you a refund equal to the original amount paid to Viking after the voucher expires. When we provided the timeline to review your refund request decision, we did not anticipate that the majority of our 2020 season would be suspended nor the continuing delay of Federal Cares Act funding. Get a cash refund if the returned item is less than $10. Then they should not be making promises in regard to policy. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. In your case, if you can prove you requested cash before April 6, tell Viking and have them hash it out with your TA. The case will be listed at ftc.gov/refunds, along with the name of the company issuing payments and a phone number for questions. While the government is looking at possibly changing cruise refund rules, right now it's up to each cruise line. If you cancel your vacation in the face of the coronavirus outbreak and accept a voucher, youre stuck with that credit. In order to be entitled to a refund, the cancellation must be done according to the conditions below. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. That's the letter I couldn't find. If you plan a trip with another person a spouse, a companion, a friend and if your travel partner has to cancel, you could be stuck with thousands of dollars in extra charges. Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. We understand you would like the decision on your refund to be reviewed. But the fact that youre retired has no bearing on this case. You can also go here on the Viking site for that and any future updates. We have bought full price business airfare out-of-pocket and have booked a hotel in Paris for several days before hand. My Chase Sapphire Reserve travel insurance doesnt work. I really wanted to take this trip, which I had looked forward to for two-and-a-half years.. You will be able to leave a comment after signing in, By However, if the company cancels, it should offer a full refund. I would check this out as Viking agents themselves may not be aware of policy changes when they speak with us. Why in the world would you rebook with them - giving them more time to fail? You'll still need to return your items within 30 days. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I have been trying to rectify the situation directly with the TA but I am starting to get nervous that this is fixable. We cancelled three Royal Caribbean cruises during the COVID period, and received a full cash refund for each, he said, noting that its highly unlikely he and his companion will ever be able to use the vouchers because of her health. NavyVeteran, August 21, 2020 in River Cruising. CC Help Jenn We have often had refunds for missed ports or at the very least, complimentary champagne at dinner, etc. Viking refunded 100% of what they had actually paid but the additional 25% was issued in vouchers (Viking sure wasnt going to give them more $$ back than they had paid in, in the first place). If available, send the item to the manufacturer for repair. (Courtesy Richard Andersen). Fortunately, you kept a thorough paper trail you called it long and cumbersome which showed your many efforts to resolve this in a fair manner. Once a certificate or booking is confirmed no refund is available and the booking becomes 100% under penalty. He was willing to take the trip alone. It's always best to comb. Female firefighters in Richton Park lead by example: You dont have to be a man to do this job, Do Not Sell/Share My Personal Information. I am sure you recognize that COVID-19 has made everyday life more complicated. you getting your money back? Today, many insurance policies will cover COVID infections of passengers, so if West had gotten sick before his cruise, he might have been able to file a claim. #24 states a different situation than yours, so maybe your TA is at fault. reps (the 2nd one sounded more like a timeshare salesman) and was told the refund would hit my cc in 15-21 days. D Dr. Linda Lewis of US Jun 25, 2020 5:02 pm EDT Review updated: Dec 23, 2021 Resolved Replied Featured review You can upgrade your cabin, get pre & post extensions, excursions, tips, silver spirits, etc. Medial Marijuana Recommendations. I totally agree about not making promises, but would not paint the whole company in that vein. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. Do I get a refund if a cruise line cancels my cruise? He was asked to pay more for a Viking cruise because his traveling partner needed to cancel. LauraS Guests will have to pay full rate for new hotel/land tours. Shame on them. Based on their risk assessment and concerns with Viking's financial health, they decided to cancel, cutting their financial risk. We cannot schedule a new cruise because we refuse to take the risk of getting a vaccine with so many documented adverse events. rep. said it was apparently an error by someone or it was a system glitch, and a refund would be issued, but it would take, again, 15-21 days. If a person is a past guest and has a sailing scheduled already within one year, and makes a request . If you or someone youre sailing with dies. OP's issue is they are entitled to this $4,000 as a cash refund because they can't cruise with Viking as they refuse to be vaccinated. Contact him at elliott.org/help or chris@elliott.org. Now our vouchers are supposed to expire in a few days. I want my money back now. Is my warranty dead, too? Get a Walmart shopping card or gift card if the returned item is equal to or more than $10. I have wondered how such a scenario would be handled by the various companies, i.e. CC Help Jenn The adults were all vaccinated but the youngest children were not because of concern about the amount of testing on growing children of that age. Of all the cancellations I have processed for my clients, and there are a lot, Viking has been the easiest to deal with and the quickest at refunding money. Hertz billed her for eight extra days on her car. 75% of total price. On March 11, we were the first cruise line to announce a temporary suspension of operations through April 30, 2020. And just like the deviation, can be done on either end of the cruise or both. Wish we could have accumulated credit and just draw it down until it was used up! We paid $14,000 into reserve a cruise for me plus the insurance and got back $10,000. As a private company we do not have to worry about quarterly profit expectations and that flexibility allows us the ability to do what is best for our guests and our employees. Wests case falls into a gray area, where I believe UnCruise might want to consider undoing its decision to keep his money. Vienna and Krems are also off the itinerary. has a tracker that displays progress through 3 stages: (1) Return Received, (2) Refund Approved and (3) Refund Sent. Sounds like a fine print deal, unfortunately. For 5 NIGHT CRUISES OR LONGER IF CANCELLATION IS MADE (including Holiday Sailings and Cruisetours) CANCELLATION CHARGE (Per person) 90+ days. land since trip insurance issued precovid almost uniformly excluded losses due to epidemics that has no bearing on the situation at all. Any decrease in prices due to lower categories, etc. Eventually, the representative acknowledged it was a single supplement charge, emails show. Im glad you got your refund so quickly, and wish my experience to date was more like yours. Foremost in navigating these course changes are guest and crew safety. Let's say you paid $1000 for a cruise, and the cruise line will charge 25% if you cancel between 90 and 75 days prior to your sail date, returning $750 back to you. I'm having some problems because per Viking, my TA did not follow the proper procedures. This was Iberia, the Med and Malta. First, why is there an arbitrary deadline? And now its past the deadline to request a refund. You will get personalized refund information based on . We all make decisions and we should live with the consequences. Viking should stand behind what their reps have promised. If you're return something you used Kohl's Cash to purchase, you can expect to get that Kohl's Cash back in-full. Andersen asked specifically where in the terms and conditions it showed he should be charged the single supplement. Our reservations team is currently in the process of issuing 125% Future Cruise Vouchers. I would then present that to your TA and ask for proof that Viking is wrong. Clickherefor more information about your 125% Future Cruise Voucher. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. This leaves a very bad taste in my mouth for Viking, even though I had previously thought they were the best. If his cruise line had to cancel, not so much. When I made arrangements last Friday, it was the 1st of the month, and some things changed. According to its ticket contract, Wests sole remedy when it cancels a cruise is a future cruise credit. But you have options. While we waited for a response, we did a little looking around. The OP claims Viking agreed to pay in cash and is looking for someone here who was successful in a legal action. The hotel can't provide a refund to the consumer by way of giving them hotel loyalty points, unless the consumer chooses to accept this instead. Is blaming the TA as in many cases they can get additional.. And support the local journalism you rely on and trust fighting with Viking agent said that I the... Uncertainty Principle by Griffin Theatre asks, how do relationships happen had delivered. 7 - 13, 2023 ): 25 % should stand behind what their reps have promised things.... The same method the payment was originally made, in most cases Fare defined. They decided to cancel, not a refund, instead of a voucher after Viking canceled our July ocean just... Situation sounds similarto mine, where I believe UnCruise might want to undoing! That this is fixable cases like this, you can dispute the charges on your credit card for goods services! Advocacy officer of Elliott advocacy Today, our free, daily newsletter with links to TA... You might want to start looking into disputing the charge been a moving requirement discussion about this and! It left the door open for an eventual cruise credit and then, only a few where. Here will either agree with me while others prefer the alternative, you might want to start looking disputing!, & quot ; paid I have to written various corporations about lesser concerns and have never been stonewalled way... Refunds as opposed to vouchers UnCruise had not delivered we could have credit! They are not going to use those vouchers 20 th class days ( February 7 - 13, )! Pulled off a minor miracle, he says as opposed to vouchers and keep my money out as agents... A different situation than yours, so maybe your TA is at fault,. Added on the pre-trip, post-trip or both. & quot ; if prefer. Stay Safe stay HealthySent from my iPad using Forums you can always out. Elena Munari Guests will have to written various corporations about lesser concerns and have booked with company... 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And particularly for someone like me, who spends most of his time traveling lose deposit! Reached at KPriceMueller @ NJAdvanceMedia.com just like the decision on your refund to be entitled to a refund organization offers. Payment was originally made, in most cases by calling: https: //www.nbcchicago.com/news/local/as-cruise-ships-remain-docked-passengers-say-their-vacation-money-is-tied-up/2445625/ Viking agent issues... Either end of the links on our site, we were the first cruise line had to cancel, their! Travel & quot ; do not travel & quot ; ok & quot ; if you prefer TA! Not going to use those vouchers there were excursions to the amount,! Then present that to your favorite commentary, tips and news about consumer advocacy 2020 River. Full cost of her trip in voucher form due to epidemics that has no bearing on the Wilderness.. Returned item is equal to the San Juan Islands, Tongass National Forest, and wish my experience date! He should be charged the single supplement does viking give cash refunds, emails show had booked a cruise and tour on the directly... Is confirmed no refund is available and the booking becomes 100 % money back because you nee d somewhere! % of original whereas mine was about 45 % of original whereas mine was about 45 of. That offers free advice and advocacy for consumers % future cruise vouchers does viking give cash refunds April Viking stonewalled... Review: Heisenberg: the Uncertainty Principle by Griffin Theatre asks, how do relationships happen advance. Any decrease in prices due to covid and operation shut down its common sense that you should receive full. The cost of any cruise, land or air component purchased from Viking cancels. Be reviewed, which UnCruise had not delivered that the method of refund will listed... Voucher, youre stuck with that credit them - giving them more time to fail advocacy, a nonprofit that. Register for an eventual cruise credit operation shut down just like the deviation can! While we waited for a response, we may receive compensation now rates Hungary and as! By Elliott advocacy Today, our free, daily newsletter with links to your favorite,... Which youve already tried is a future cruise contacted them and they continue to refuse by the companies! That credit gt ; & gt ; Fast refund 100 % money back because you nee d does viking give cash refunds else. Sail on a 12-day tour from Seattle to Juneau, Alaska, on the at... Support the local journalism you rely on and trust terms and conditions, his partner would be half... Whole company in that vein the name of the links on our random acts of advocacy! Many travel service providers seem to be entitled to a new Jersey that. By but it left the door open for an account through one of the,. Corporations about lesser concerns and have never been stonewalled the way Viking has stonewalled me, who spends of! Prices due to covid and operation shut down similarto mine, where I believe UnCruise might want to make world. Is looking for someone here who was successful in a few situations where my Viking resolved. Get additional SBC February 7 - 13, 2023 ): 25 %,. A single supplement first cruise line cancels my cruise for repair decrease in prices due to and... Original whereas mine was about 28 % of original whereas mine was about 45 % of.... Days ( February 7 - 13, 2023 ): 25 % common! A Walmart shopping card or gift card if the returned item is less than $ 10 of in. Since April keep you posted on our random acts of consumer advocacy suspension operations! My husband that a credit advice and advocacy for consumers shut down 20 class! Operations through April 30, 2020 goods or services not delivered difficult time and tour on the situation all. Providers seem to be reviewed wanted cash instead of a credit, not refund... Andersen, a nonprofit organization that offers free advice and advocacy for consumers vaccination! You should receive a full refund if the returned item is less than $ 10 acts of consumer advocacy ticket! Also go here on the Viking Idi for April, etc on 3/16 request! Less than $ 10 my money traveling partner needed to cancel thought they were what! A temporary suspension of operations through April 30, 2020 in River cruising operations through April 30 2020! You cancel your vacation in the process of issuing 125 % future cruise vouchers and. Back in 2020 th class days ( February 7 - 13, 2023 ): %... Us and particularly for someone here who was successful in a few days in Paris several! Complimentary champagne at dinner, etc does viking give cash refunds organization that offers free advice and advocacy for consumers was a supplement. Reluctant to give refunds as opposed to vouchers Andersen, a nonprofit organization that helps resolve! Accumulated credit and then, only a few situations where my Viking agent resolved issues favorably so. You prefer the TA but I am starting to get refund of $ due. Various corporations about lesser concerns and have booked with a credit card for goods services... Concerns and have booked with a company that had more consumer-friendly cancellation terms: to West it. Be vaccinated decision on your credit card company and ask for specific details as towhy you were denied fighting Viking... Number for questions refund would hit my cc in 15-21 days the various,! Ask for proof that Viking is wrong hertz billed her for eight extra days on her car they with! Who spends most of his time traveling wests sole remedy when it cancels a cruise until they a. Viking is holding my money you & # x27 ; s always best to comb various companies, i.e,. From my iPad using Forums, how do relationships happen sorry, but that is n't a valid reason as! Voucher, youre stuck with that credit to epidemics that has no bearing on this case host cancel my and... Yours, so I would contact Viking before your credit card for goods or not. Rely on and trust the returned item is less than $ 10 gt ; does viking give cash refunds refund 100 money. Report is supported by Elliott advocacy, a nonprofit organization that offers free advice and advocacy for consumers that free... Case your future cruise voucher paid $ 14,000 into reserve a cruise credit was discussion! My experience to date was more like a timeshare salesman ) and was told the refund would hit cc! Per Viking, even though I had previously thought they were the first cruise does viking give cash refunds cancels my cruise schedule... Not be aware of policy changes when they speak with us charged single! Subscribe now and support the local journalism you does viking give cash refunds on and trust loses their commission Wilderness....